I can see my course in the authoring screens, but when I preview the course - by the whole course or by the slide, the screens are blank. When I publish, the screens are blank and when I publish to 360, the screens are blank as well. I am updated to the latest version. Is anyone else having this issue? I have restarted several times. This happens in several modules that previously worked.
2 Replies
Hi Alison,
It looks like another user is having a similar issue with Preview not functioning properly. Here's their forum discussion.
As Sam suggests in their post, I'd suggest taking a look at this Storyline 360 Previewing a Course article. If it seems you are still having the issue arise when attempting to preview, I'd also recommend reaching out to support. Here is the link to Articulate Support to contact the team and create a case.
Hope this assists you in previewing your project!
Thanks,
Luciana
Hi Alison,
Thanks for reaching out to our support team. You are currently working with Luiza, so you're in great hands.