A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks features in many applications, including Adobe Captivate, Articulate Storyline, and Articulate Studio. For example, in Storyline:
* You'll see a blank screen when you preview a project. * The preview area of the player properties window is blank. * The timeline preview feature doesn't work. * You can't preview videos, Flash movies, or web objects. * You can't edit videos. * You can't import Engage interactions into Storyline courses.
The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps in this article for your version of Windows to fix the problem.
3 Replies
Hi Elliot!
A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks features in many applications, including Adobe Captivate, Articulate Storyline, and Articulate Studio. For example, in Storyline:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps in this article for your version of Windows to fix the problem.
Hi Leslie,
Thanks for this, this has resolved my issue.
Regards
Elliot Wright
IT Trainer & Education Analyst
Mobile: 07734909453
Mobex: 810535
http://webforms.telemetry.aws/TrainingRequest/
Glad to hear it Elliot. Thanks for the update.
I wanted to mention that replying to the forums via e-mail will attach your signature. You are welcome to pop in and edit if needed.
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