Hi everyone... when I preview my slides all I get is a gray box. Additionally, any videos I put in are not working. When I click on the play button, they also turn gray. Any ideas?
Hi Michael, this problem can appear because of incompatible flash player. Uninstall your flash player and then install the compatible one using articulate storyline itself.
2 Replies
Hi Michael, this problem can appear because of incompatible flash player. Uninstall your flash player and then install the compatible one using articulate storyline itself.
Hi Michael!
Ashish is correct and you can read our documentation on this issue here.
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