Previewing Projects Feb 24, 2014 By Trish Cox Hi, I am unable to preview my new projects my old ones are ok i tried starting anothe new one and had the same issue, this is stopping me from proceeding with my work. any help would be greatly appreciated Many Thanks Trish Cox
Jill McNair 10 years ago02/24/14 at 9:37 am (UTC) When Storyline starts acting a little crazy on me, I restart my computer. Have you tried that? If you have restarted, you might consider submitting a support ticket. Hope it helps! Jill
Jill McNair 10 years ago02/24/14 at 9:41 am (UTC) Hi again Trish, Also, here is a page that describes how to repair Storyline.
Ashley Terwilliger-Pollard Staff 10 years ago02/25/14 at 8:09 am (UTC) Thanks Jill for providing those links! Trish, please let us know how it's behaving after restarting and conducting the repair. Also, you'll want to check that you're working with local project files, as working on a network or USB drive could also cause odd behavior.
3 Replies
When Storyline starts acting a little crazy on me, I restart my computer. Have you tried that?
If you have restarted, you might consider submitting a support ticket.
Hope it helps!
Jill
Hi again Trish,
Also, here is a page that describes how to repair Storyline.
Thanks Jill for providing those links!
Trish, please let us know how it's behaving after restarting and conducting the repair. Also, you'll want to check that you're working with local project files, as working on a network or USB drive could also cause odd behavior.
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