Previewing slides

Hard to troubleshoot without seeing the file. Best guesses:

• If you can you see the base when you're editing the layer, then the Layer Properties may be set to hide the base when previewing/publishing. Be sure that checkbox is deselected.

• If you can't see the base when you're editing the layer, then the layer may have a filled background that's covering the base. Check the layout, and change it, if needed.

Hi Judy - thanks for your advice.

I can see the base layer in edit mode and that box you refer to is deselected. Here is picture of what I am seeing in preview vs what I should be seeing (edit mode)

Any other suggestions would be much appreciated!

Thanks again

Hi, Emma.

I have no more guesses at this point. 

I suggest that you upload the .story file, because anyone troubleshooting at this point would need to look at the file. 

If you're concerned about confidential content, you could save a copy of the file, delete all the slides except for one (or more) of the slides that show this issue, and then upload that. You could even revise the text on those slides, if you feel that's necessary.