Previous button trigger doesn't work

Apr 21, 2020

Hello,

I am a beginner on Storyline. I've already created some contents but with this one I encounter a new issue: when I preview the entire project or a scene, the previous button doesn't work.

The trigger is very simple "Previous button - Jump to slide X when the user clicks or or swipes previous". The next button is set up the same way and works very well. I don't understand how to fix it. I attached some images to facilitate what I am saying.

Thank you in advance for your help.

 

 

3 Replies
Jan Lua

Hi Marie,

That is indeed odd, are you willing to share the story file so we can see what might be causing the trigger from failing?

Is the initial state of the previous button set to disabled? If so, setting it to normal might sort it out.

Are there any other triggers on the slide aside from the next and previous button?

Looking forward to hearing from you.

Katie Riggio

Hi there, Marie!

Thanks for including those screenshots, and it looks like Jan is asking the right questions. Thanks for your help, Jan!

If you can share the course file, we can dig in to nail down what's causing the disabled previous button. You can also use this link to upload the course privately. We'll delete the file after testing!

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