Has anyone had a problem with access quiz attempts being wiped out by the latest attempt? We do not us an LMS, just Articulate. We have always seen every attempt to view and take a quiz on all lessons. The last 2 weeks the access history is being wiped out by the latest attempt. For example, if I access the same lesson 3 times, and take the quiz each time, the user history will only show my last attempt. Thanks.
Hey there, Gary. Just to clarify, are you hosting your course in Articulate Online? If you can share some details about your Articulate Online URL, the course and the users impacted, send along that info to our support team! We'll be happy to have a closer look.
Gary J. Martin
Training Program Manager
Universal Weather & Aviation, Inc.
Global Workforce Development Center
Direct Dial: 713-378-8129
Toll free: (800) 231-5600 ext. 8129
universalweather.com
4 Replies
Hey there, Gary. Just to clarify, are you hosting your course in Articulate Online? If you can share some details about your Articulate Online URL, the course and the users impacted, send along that info to our support team! We'll be happy to have a closer look.
Hi Crystal, I just opened case number with them. Thanks for the follow-up. Gary
Thanks for keeping us in the loop, Gary!
I see you're already knee-deep into troubleshooting with Jon. You're in good hands, and I'll also follow along to share updates here, as needed!
Thank you.
Regards,
Gary J. Martin
Training Program Manager
Universal Weather & Aviation, Inc.
Global Workforce Development Center
Direct Dial: 713-378-8129
Toll free: (800) 231-5600 ext. 8129
universalweather.com
Moving organizations that move the worldsm.
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