Print buttons not working

Sep 02, 2014

I have a set of Storyline modules with some printable pages that have Print buttons. When others in my organization have published out similar modules, the Print buttons work, but not when I publish them. The buttons are built the same way and the modules are being published with the same settings, but I lose this functionality when publishing. Any ideas about what is going on and how to fix it?

Thanks,

Joe

2 Replies
Emily Ruby

Hello Joe, and welcome to Heroes!

The first thing I want to check is that you are not testing this locally.

You can test on your LMS or web server, or you can use these options :

  • Tempshare: This is a free service provided by Articulate for testing Storyline content. Note: Uploaded files will be deleted after 10 days.
  • Amazon S3: Amazon S3 offers free hosting with generous usage limits. If you go over your limit, you'll be charged a graduated fee.
  • Dropbox: Place your published output in the Public folder in your Dropbox account to share it with others.
  • Google Drive: Change the story.html file to index.html, and set the sharing permissions to Public. Here's how.

Also you can use SCORM cloud which is the industry standard for testing, and is a free option.

If you are testing in your intended environment, there could e a security setting that is blocking the pop up page for the printed results.

You can manage these through your specific browser

Google Chrome

Mozilla Firefox

Internet Explorer

Please let us know if you need anything further.

Joe Loree

Thanks, Emily. Actually, I figured something out. The modules are running on an internal test server, and my assumption was that, since they will be rigged to the story_html5.html launch link in their final environment, that I should be testing from that link as well. The problem goes away when I rewrite the link to launch from story.html. But I really appreciate the information about how to share on Google Drive. That may be an easier option for us than uploading to a server.

JL

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