Print buttons not working
Sep 02, 2014
By
Joe Loree
I have a set of Storyline modules with some printable pages that have Print buttons. When others in my organization have published out similar modules, the Print buttons work, but not when I publish them. The buttons are built the same way and the modules are being published with the same settings, but I lose this functionality when publishing. Any ideas about what is going on and how to fix it?
Thanks,
Joe
2 Replies
Hello Joe, and welcome to Heroes!
The first thing I want to check is that you are not testing this locally.
You can test on your LMS or web server, or you can use these options :
Also you can use SCORM cloud which is the industry standard for testing, and is a free option.
If you are testing in your intended environment, there could e a security setting that is blocking the pop up page for the printed results.
You can manage these through your specific browser
Google Chrome
Mozilla Firefox
Internet Explorer
Please let us know if you need anything further.
Thanks, Emily. Actually, I figured something out. The modules are running on an internal test server, and my assumption was that, since they will be rigged to the story_html5.html launch link in their final environment, that I should be testing from that link as well. The problem goes away when I rewrite the link to launch from story.html. But I really appreciate the information about how to share on Google Drive. That may be an easier option for us than uploading to a server.
JL
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