18 Replies
David Lysonski

Hi, Ashley!

Thank you for taking the time to respond to my inquiry. It seems that printing quiz results in HTML5 versions is a common issues in the Articulate forums but, to answer your question, we are testing in the latest versions of Chrome on Windows and Safari on Mac.

To illustrate the problems we are having across the lessons in the online classroom, here are a few screen shots and links to the Storyline modules that you should be able to access.

* Printing
working in Flash: http://online.kripalu.org/wp-content/uploads/articulate/iwl2/dave2/mod1-1/story.html

not working in HTML5: http://online.kripalu.org/wp-content/uploads/articulate/iwl2/dave2/mod1-1/story

David Lysonski

Thanks for your reply, Ashley.  The screenshots shared were public web links but it looks like they didn't all make it through the email conversion process.  They all pertain to the mobile (HTML5) versions.

While the actual online classrooms are password protected, the course content should not be.  Would you please try to view the following pages as a test?

Thanks again, Ashley!


Ashley Terwilliger-Pollard

Thanks David - I can see the attachments now and the issue with the one missing button/answer on a few of your questions. What update of Storyline are you using to publish the course? I'd like to also take a look at this .story file if you're able to share it here, you can post it using the "add attachment" button. 

Ashley Terwilliger-Pollard

Thanks David - I'm taking a look at your .story file and will be in touch soon. I did notice though that it looks like your files are not stored locally - and that could cause elements of corruption in your .story files. So you'll want to confirm you're working on local project files and publishing to a local drive as well. 

Ashley Terwilliger-Pollard

Hi David,

I saw the same thing in your file in regards to the answers that were missing while viewing the HTML5 output but I couldn't recreate the same behavior in a new file. I double checked to ensure I was using the same question type, animation elements, etc. and still they all appeared normally in HTML5 in Chrome. 

You'll want to look at ensuring you're working on local project files and then I'd also look at recreating those questions as I also tried importing your file into a new file, and readding in some of the answers. It doesn't seem to be each question though - the first question seemed to work ok, so perhaps duplicating that question will help. 

In regards to the print behavior, I was able to see that same set up in your file and a brand new file and after double checking, you'll see it's not supported as a part of the HTML5 published output in this documentation chart. Sorry I didn't think of that sooner. 

David Lysonski

Thanks for your work, Ashley.  I'll recreate the quiz questions with missing answers.

In looking at alternative solutions to printing quiz results, I'm finding "Review Results" doesn't hold the answers (see Self-Observation here: http://online.kripalu.org/wp-content/uploads/articulate/iwl/mod1-1-no-print/story_html5.html) and Email Results requires a static email to send to.

Could you please offer any alternative solutions to collect quiz results?

Ashley Terwilliger-Pollard

Hi David, 

The "review" will hold the answers if you're using a slide property setting of "resume saved state" so that the user is revisiting the slides they answered. Otherwise it'll reset the slide and could impact their score. 

As far as email results, the email trigger is one that has difficulty as described here. You can also see here that the email results features is not one we support. 

David Lysonski

Hi, Ashley.

It would appear that, even in the Flash version, only some variables are held (text fields, not radio button states) in the Review Results option.  http://online.kripalu.org/wp-content/uploads/articulate/iwl/mod1/story.html

It seems that there isn't much more we can do with the survey results other than offer the print option with a "Flash only" functionality disclaimer.

Please let me know if updates become available or if you have other creative solutions to offer.

Unfortunately, we must abandoned Articulate for more stable authorware at this time but I do appreciate all your help.

Thank again!


Ashley Terwilliger-Pollard

Hi Dave, 

Button states should save if the slides are using the "resume saved state" slide property. Which in the file you previously shared they were using the "reset to initial state setting" so therefore on a revisit, even a review they'll revert back to as if the user had not answered them. You can read more about the slide properties here. 

David Lysonski

Hey, Ash.  I really appreciate the quick responses.  Lightning fast!

Even working locally and saving as a new file there may be some corruption carried along.  However, the good news is that all the options seem to render when I turn off option shuffling.


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