Print report at the end of a quiz

Hello everyone, 

I am having a bit of an issue with my printable report.

Here is my problem:

I have a quiz composed of 20 questions. Learners can only take this quiz once so I set the projet to "Always resume".

On my results slide I have a print button so that learners can print a report.

The problem is that some learners forgot to print their report the first time. So they logged again, as the project is set to "always resume", they get to the result slide directly. But when they click the Print button again, the questions do not display. 

Does any of you experts have met this issue before? And do you have a solution ? 

Thanks for you help ! 

3 Replies
Ashley Terwilliger-Pollard

Hi Aurore and welcome to Heroes! 

This is an issue our QA team is aware of but unfortunately, we were unable to determine a workaround. I cannot offer a time frame for when or if this issue will be addressed. I would recommend, at this time, to instruct your users to take screenshots or to print to PDF (in case they have a pdf printer) as an alternative to keeping a soft copy. I will add this thread to the ticket filed with our QA team as well.