Print results brings up nothig

Jul 14, 2014

Hello all,

Been struggling to get a printable certificate from the results slide. Among other issues, when I click Print Results, enter my name in the popup and click OK, nothing happens. The results should display on a new tab, I believe, but that does not appear. Ideas?

8 Replies
Ashley Terwilliger-Pollard

Hi Rick,

I'm also running Windows 8.1 and have IE 11 installed so I gave this a shot. This is a super basic quiz and was something I had been doing some other testing on - so ignore it's lack of pizazz. I tested it in Chrome and then IE11. In Chrome it all worked as expected and in IE11 I did get a message about allowing the pop up window - once I allowed that it opened the print results page. Can you test out that version and let me know how it behaves for you.

Rick Sell

Hi Ashley,

That test was haaarrrd...

I think the issue was that I was using a USB drive when I should have been working off of my desktop all along.

Still have had no luck getting a certificate that can be printed out and look like a certificate. The process of altering the report.html file does not work, that is, nothing appears in the separate tab. Other solutions squeeze the text and certificate image on the printout. And, some of the advice is just beyond my coding skills. I'll keep plugging away at it and maybe come up with something. Never give up.

Ashley Terwilliger-Pollard

Hi Rick,

I said don't judge me by my test making abilities! Shockingly enough, I used to be a teacher so I do know how to write a test - but that example was more just to be fast with testing.

Ah yes, the USB drive - you will want to be sure you work locally while in your file and then once published place it within the intended environment for proper testing. Since the creation of a certificate is not something we officially support - I'll have to defer to the community on that one and you may want to post for assistance in the "definitive" thread on how to create a certificate.

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