Print Results causing publishing error

Jul 29, 2021

Hi there!

I'm adding a Print Results button and it seems to be effecting my ability to publish the project to Review 360. Every time I disable the trigger, my full project will publish. When it's enabled, I receive the error, 'There was an error publishing your course to Review 360. Please check your internet connection and try again.'

1 Reply
Ren Gomez

Hi Erin,

Thanks for reaching out, and I'm sorry you're running into this roadblock! I just tried this on a sample course and had no issues publishing to Review 360. Try these tips to help:

  • Delete and recreate the Print Results button.

  • Review the trigger to ensure the correct results slide and button are selected.

Our support would also be happy to take a look at your file and help you troubleshoot. Feel free to share your .story file in a case!