Print screen using Chrome

Sep 07, 2015

Hi everyone

I have looked at several discussions on this topic but all seem to be from a year or more ago. I'm hoping for some happy news and an update.  I have created a certificate at the end of my Storyline course and have a JavaScript trigger for the user to print the screen. This works great in IE but will not work in Chrome. It also doesn't work if I manually try to print screen (via the keyboard) - just a blank screen with a url and date will print. Is there is any way to get this working? A work around? A different JavaScript to use??

2 Replies
Anne Pead

HI Matthew

Thanks for the quick reply. I found a bit of a work around by disabling the Flash add on in Chrome. However, I don't know that I will get everyone who will be using the course to do this (they are not the most tech savvy users).

Thanks for your suggestion. I had played around with the html and adding to the published files when I first started looking at certificate printing. But, not being a programmer or developer by any means I just could not get it to work properly or look good.  I'll give the thread you attached a go...hopefully will have better luck.



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