Printing report.html

You could try a click trigger on the print button object that executes "window.print();" as the javascript (without the quotes)

Hey Steve!  Thank you for taking the time to speak up.

We added support for printing Results in HTML5 with Storyline 360.  Here's a Peek at how that looks in both Chrome and Firefox on a Mac, for example.

You're right, though.  The communication between each browser and the printer varies. 

We'll be happy to hear from folks about any tricks they've devised for one-click printing!

Crystal, I am not getting any of the printer options shown in the video.  The print results feature seems to be the same as SL2 (apart from having to add the print button and triggers manually).  Am I missing something?

Thanks, Brian, but wouldn't that just print the Results screen, rather than the report.html page?

Thanks for the reply, Steve.  Could you give me a little more info?

1. What browsers are you using to test your output?
2. Is it hosted on the web or in an LMS?  Or are you viewing it directly from your local drive?

I'd be happy to test your content out if you would like to share a link to it, or even the .story file.  If you're able to make a Peek of what you're seeing, that'd be great, too!

Hi again.  Just a heads up if you were getting a blank Print Results report in Internet Explorer 11 with the HTML5 output, this issue has been fixed!

If you haven't already, please allow Storyline to update from your Desktop app when prompted.

Let us know if you see any issues!

We are still having this issue with IE11. We have a course created in Storyline 360 and the client would like the learners to print the results but they are only allowed to use Internet Explorer. I tested the Print Results function in Chrome and it works fine, but it in IE11 we only get a blank screen. Our 360 is up to date. 

Sorry you're running into that, Shannon! This issue should have been fixed in a recent update, so I'd like to take a look at what's going on in your file. Would you mind sharing a copy with me? You can attach it in a new thread reply or send it privately by clicking here. 

Hi Alyssa,

I already opened a case (01155247) and they said that it works fine on
their end. That doesn't help me much but I am guessing it is an Internet
Explorer security setting. The testers who said it worked had custom IE
settings so I can't tell the exact settings. It's annoying but I will just
have to play with it and see if I can figure out what it needs to work.

Thanks,

Shannon

Hi Shannon, 

Let me know if you're still getting stuck, and we can reach back out to Wilbert to see if we can get specifics on those settings. 🙂