Just uploaded my storyline presentation to articulate online and even though I get sound through my desktop and laptop, i get no sound at all on my Nexus 7 running Chrome and Firefox.
Unfortunately, official support isn't provided by Articulate for the Nexus 7 device. However, the issue may simply be with the browsers you're using (Chrome and Firefox). Flash or HTML5 in the Safari browser might work for you. Give it a try and let us know how it goes.
3 Replies
Hi Fabrizio, welcome to Heroes!
Would you be able to send us your files so we can test them out on our end? You can upload them here, and someone will contact you shortly. Thanks!
Hi is there a solution to this?
Just uploaded my storyline presentation to articulate online and even though I get sound through my desktop and laptop, i get no sound at all on my Nexus 7 running Chrome and Firefox.
Many thanks
John
Hi John,
Unfortunately, official support isn't provided by Articulate for the Nexus 7 device. However, the issue may simply be with the browsers you're using (Chrome and Firefox). Flash or HTML5 in the Safari browser might work for you. Give it a try and let us know how it goes.
Thanks!
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