It looks like you're following these steps to Install and Update the Articulate 360 Desktop App, and I can see you opened a case yesterday. Since you're an admin, my colleague Miker recommended that you assign yourself to a user seat. Here's how!
Thanks for your help! It is now working just fine!
:)
Marlon Cruz | Corporate Educator
Connecting Care (2000) Inc. * #503 10158 103 Street * Edmonton, AB * T5J 0X6
P: 780.423-5959 EXT. 216 * C: 780.965.3716 * F: 780.451.0499 * E: marlon.cruz@connectingcare.ca www.connectingcare.ca * "Building Person-Centered Communities"
Notice of Confidentiality The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review re-transmission dissemination or other use of or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error please contact the sender immediately by return electronic transmission and then immediately delete this transmission including all attachments without copying distributing or disclosing same.
Just wanted to also give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit the forum discussion and click on the "edit" below your post to remove that information. No worries on our part - just in case you don't want your information publicly!
3 Replies
Hi Marlon!
It looks like you're following these steps to Install and Update the Articulate 360 Desktop App, and I can see you opened a case yesterday. Since you're an admin, my colleague Miker recommended that you assign yourself to a user seat. Here's how!
Thanks for your help! It is now working just fine!
:)
Marlon Cruz | Corporate Educator
Connecting Care (2000) Inc. * #503 10158 103 Street * Edmonton, AB * T5J 0X6
P: 780.423-5959 EXT. 216 * C: 780.965.3716 * F: 780.451.0499 * E: marlon.cruz@connectingcare.ca
www.connectingcare.ca * "Building Person-Centered Communities"
Notice of Confidentiality The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review re-transmission dissemination or other use of or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error please contact the sender immediately by return electronic transmission and then immediately delete this transmission including all attachments without copying distributing or disclosing same.
Hi Marlon,
Just wanted to also give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit the forum discussion and click on the "edit" below your post to remove that information. No worries on our part - just in case you don't want your information publicly!