Problem of pictures display in Storyline 2


I am coming to you because we have got (sometimes) problem of display in SL2 regarding the pictures. It is not sporadic but some of my teams told me the same thing. I explained:

As you can see, the picture is "empty", the timeline shows that it is a picture but we cannot see it. If you look at the left in the slides view, the picture is visible.

It is a bug and affects most of the pictures of my SL2 file.

Did you already see this problem?

Thanks for your support


9 Replies
Emily Ruby

Thanks for sharing Julien!

In your file, I am not able to see any picture in the story view or the slide view.

You may want to import this into a new file and try to re-insert the pictures. It may be good to do a save as and make a back up file in case this happens again. You may also want to run the repair steps in the link I shared above.