Problem on Publishing Jul 03, 2014 By Andy McDonald First ever question ... I have recorded a process that requires a "Right Click" option. All of the triggers are in place and work when I preview the slide/scene & project. However, on publishing the right click is not recognised . Can you help please ? Cheers, Andy
Ashley Terwilliger-Pollard Staff over 9 years ago07/03/14 at 12:20 pm (UTC) Hi Andy and welcome to Heroes! Are you testing the published output locally? You'll want to confirm you're testing within the intended publish environment as described here.
Andy McDonald Author over 9 years ago07/04/14 at 4:05 am (UTC) Afternoon Ashley, (Well, it is here ...), many thanks for your reply. Think may have sussed the problem out. My colleagues have published my course in the exactly the same way as I was doing and experienced no problems. There was one difference however is that they were using PC's with Windows 7 & mine is Windows XP. Still, got there in the end. Cheers Ashley, Andy
Ashley Terwilliger-Pollard Staff over 9 years ago07/07/14 at 6:17 am (UTC) Thanks Andy for the update and I'm glad that you were able to figure out the difference. If you need anything else please feel free to let us know.
3 Replies
Hi Andy and welcome to Heroes!
Are you testing the published output locally? You'll want to confirm you're testing within the intended publish environment as described here.
Afternoon Ashley, (Well, it is here ...), many thanks for your reply.
Think may have sussed the problem out. My colleagues have published my course in the exactly the same way as I was doing and experienced no problems.
There was one difference however is that they were using PC's with Windows 7 & mine is Windows XP.
Still, got there in the end.
Cheers Ashley,
Andy
Thanks Andy for the update and I'm glad that you were able to figure out the difference. If you need anything else please feel free to let us know.
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