Problem opening app Oct 14, 2019 By majid ghorbani Hi I have problems when opening the app and it gives this error 7.png
Leslie McKerchie Staff over 4 years ago10/14/19 at 2:50 pm (UTC) Hello Majid, Thanks for reaching out and letting us know that you're running into an issue with your software. It looks like you may be using Storyline 2, so I'd advise a repair of your software to get back in working order.
Diane Loud over 4 years ago10/14/19 at 3:20 pm (UTC) Having the same issue with Storyline 360. I have submitted info as requested. I have also done everything suggested in the Repair link, to no avail.
Leslie McKerchie Staff over 4 years ago10/14/19 at 7:26 pm (UTC) Thanks for reaching out and letting us know that you are running into an error as well, Diane. I've opened up a support case with our team so that we can work 1:1 with you.
majid ghorbani Author Leslie McKerchie over 4 years ago10/16/19 at 5:48 am (UTC) TNX The problem was that the system was RAM full
Leslie McKerchie Staff over 4 years ago10/16/19 at 12:24 pm (UTC) Oh, no! Glad you were able to get that sorted. I appreciate you popping back in with an update, Majid.
5 Replies
Hello Majid,
Thanks for reaching out and letting us know that you're running into an issue with your software.
It looks like you may be using Storyline 2, so I'd advise a repair of your software to get back in working order.
Having the same issue with Storyline 360. I have submitted info as requested. I have also done everything suggested in the Repair link, to no avail.
Thanks for reaching out and letting us know that you are running into an error as well, Diane.
I've opened up a support case with our team so that we can work 1:1 with you.
TNX
The problem was that the system was RAM full
Oh, no! Glad you were able to get that sorted.
I appreciate you popping back in with an update, Majid.
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