Anyone having problem with images for slides being output as black image even though I selected the image frames in the video for each slide.
Most images that are black is from a slide that is playing a video. Even though I selected the frames of each video to show an image, it still outputs as a black image. Any ideas?
How are you publishing your course? Where are you seeing the black image instead of the video playing? When you mentioned setting the frame - are you referring to using the poster frame option?
I am publishing to Word without showing layers but showing notes.
It seems there is no way around of grabbing a picture frame from a video layer to show an image when publishing to word. It grabs the first frame of the video so it is just black slides when shown in word doc.
I have about 100 slides with 3/4 of them being video. Using the poster frame option would mean I have to upload each video with a poster frame.
I just got hit with the same issue while publishing to MS Word, luckily I managed to solve the issue quickly. I hope this works for everybody else too.
The issue in my case was the total character length of the Title and Location. I think this is why the problem appears randomly as some are over this limit while others are not.
I was saving to a local folder, still if I make the filename length too long I get the dreaded “The folder “XXXXXX” is read-only, being used by another process…
The problem on corporate networks is that even “local” user folders can have a much longer name than what it may appear on surface, so users having this problem may be reaching the 255 character path/filename limit on Windows.
I don’t know if this is will solve everyone’s issue but hopefully it will help most.
Thanks Paul for sharing that here - and the information in regards to the file name, path length and saving/publishing locally is also documented here. The file path length should be well below the 256 character limit imposed by microsoft.
35 Replies
Hi Amber! Looks like I just addressed a similar question here
I did, however, forget to welcome you to E-Learning Heroes...so, Welcome!
Thank you!
Of course
Anyone having problem with images for slides being output as black image even though I selected the image frames in the video for each slide.
Most images that are black is from a slide that is playing a video. Even though I selected the frames of each video to show an image, it still outputs as a black image. Any ideas?
Hi Yan,
How are you publishing your course? Where are you seeing the black image instead of the video playing? When you mentioned setting the frame - are you referring to using the poster frame option?
I am publishing to Word without showing layers but showing notes.
It seems there is no way around of grabbing a picture frame from a video layer to show an image when publishing to word. It grabs the first frame of the video so it is just black slides when shown in word doc.
I have about 100 slides with 3/4 of them being video. Using the poster frame option would mean I have to upload each video with a poster frame.
Hi Yan,
There isn't an option to grab an image for the video for publish to Word, so please look at using the Poster frame options as mentioned.
Thank you! will note for future purposes.
Possible Solution - that worked for me! : )
I just got hit with the same issue while publishing to MS Word, luckily I managed to solve the issue quickly. I hope this works for everybody else too.
The issue in my case was the total character length of the Title and Location. I think this is why the problem appears randomly as some are over this limit while others are not.
I was saving to a local folder, still if I make the filename length too long I get the dreaded “The folder “XXXXXX” is read-only, being used by another process…
The problem on corporate networks is that even “local” user folders can have a much longer name than what it may appear on surface, so users having this problem may be reaching the 255 character path/filename limit on Windows.
I don’t know if this is will solve everyone’s issue but hopefully it will help most.
: )
Good Luck,
Paul
Thanks Paul for sharing that here - and the information in regards to the file name, path length and saving/publishing locally is also documented here. The file path length should be well below the 256 character limit imposed by microsoft.
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