I have upgraded yerterday my storyline into storyline 2 because the first version had problems in ipad that has been resolved in this new one.
Everything was ok until I found that in android I couldnt watch any video (the same videos that worked perfectly in storyline1 android). I have proved it in my LG smartphone (LG-E610 with android 4.0.3) and in a samsung tablet(GTP-7500 with android 4.2.1)
Is there a known issue that involves video/android/storyline2? As I said that same videos worked perfectly in storyline/android...
2 Replies
Hello Jesus!
I tested a video in a file and was able to view on an Andriod Device.
Are you using HTML5 or the Articulate Mobile App? Also, what type of Files are your videos?
Hello Emily,
Thanks for your response.
Im using only the html5 option, not the mobile app (in ipad i see it without problems).
I have realised that is not only the video but also the audios the things I cant hear (and watch)
Note: I have made a minitest and in both devices I can watch other videos and hear audios.
Is it possible that the problem is caused by...
-Codification of the video.
-Sizes of the video or sizes of the screens?
-The javascript that i have in the screens? (I know that in mobile devices this code doesn't work, at least in storyline1).
-Size of the course.
Thanks!
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