Problem with audio file

Hi everyone,

We are currently working on articulate 2 courses and we encounter an issue with audio files.

The problem not occur all the time, but often.

When we open a save articulate file,  lot of mp3 files included in the slides don't work and look strange on the timeline (buffering but never appears).

Then, we have to re-import all the audio files... And we lost a lot of time...

Any advice on what is happening ?

Thanks for your help !

1 Reply
Christie Pollick

Hi, Sophie -- Sorry for the troubles you are experiencing! 

Are you working on a network drive or on your local C: drive? It is important to make sure that you are working locally on your C: drive as described here, because you could encounter a variety of odd behavior or file corruption otherwise. 

It may also be helpful to import the file into a new file. If you are still having issues, you might want to try to repair Storyline. 

Please let us know if you are still having issues, and you are welcome to share your file if you would like us to run some testing on our end. :)