1 Reply
Leslie McKerchie

Hi Carolyn,

Thanks for sharing the details of the error you are receiving when uploading your course.

I have seen another user mention a similar issue and they shared this resolution:

  • there is an option where an administrator can add the uploading file type to a list of acceptable file types. This way, the LMS can accept any file type.
  • if your LMS doesn't have that option, before publishing you need to uncheck the option that says - Use Articulate Mobile Player for iOS or Android. This option creates the specific file type gz.