Problem with copy/paste between similar story files

Mar 03, 2021

Hi,

I am trying to copy an image from one story file and paste on another, but only the shape and text comes through.There's a box for where the image would go, but no image. The image also doesn't show on the Media Library on the destination file.

Both files are stored locally, have been made on the latest version of Storyline 360 and I am the only one using them.

I also tried on a different computer, but the same issue happens. Sometimes you get a lucky file where the copy and paste works fine, but most of the time it doesn't. This has been happening for almost one year now, it didn't use to happen.

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