Problem with HTML5

Please note that we already boosted the quality as much as we could in the publish settings.

Hi, Stephanie -- Thanks so much for reaching out here. Have you had a chance to review the following information, by chance? Objects Are Blurry or Pixelated in HTML5 Content:

Objects aren't vectored in HTML5 output. As a result, they may not appear as crisp in HTML5 as they do in Flash if you set the player to scale to fill the browser. To avoid scaling and reduction in image quality, we recommend locking your course player at optimal size.

Hello Christie,

Thank you very much for your answer! HTML5 version is no longer blurred but I still have problems with the upper left corner of my images . I have enclosed a screenshot and I have cercled in yellow the corner itself so you can have a better idea of what is the problem. It seeems that I have lost a pixel with the html5 but it is working fine in html itself. Is there something we can do about this?

Note that the white and blue frameworks (corner of my images) are designed directly in storyline.

Thanks again,
Stéphanie

Hi, Stephanie -- I appreciate your response! As for the missing pixels you are experiencing in HTML5, I was able to locate an existing ticket in with our QA team for additional investigation. The workaround listed is as follows:

If needing to add a border to an image and use HTML5, insert a shape behind the image and group them together.

And while I am not able to offer a timeframe in which resolution of this matter may be achieved, I did want to let you know that I am adding this thread to the ticket, so any updates received will be shared here at that time. Your patience is appreciated!