I am struggling with my first attempt to translate a course I have created. I have imported the text and the majority of the content has come out fine, a few minor tweeks to text sizes, colours etc. was all the was required. The course contains a number of question banks. One of these banks will not translate. I have checked the Word file I am importing and I am sure the text is in there. Can anyone shed any light on this for me? I know if it comes down to it I can put the text in manually but I really don't want to do that if I can avoid it!
It does seem to be missing that last QB. Do you have the translation document on your local drive? It might be having a problem if you are trying to import from a network, external or usb drive.
I would take a backup of your .story file and try re-importing the document to see if that works. If not, log a support ticket and get the Articulate guys to take a look for you.
Hi Georgina! Sorry to hear you're having these issues with importing translated text. If you do decide to open a support case, please share your case number here so I can follow along and post updates to this thread as they are available. :)
Thank you - I moved the location of my files and after a couple of attempts where it told me it was an invalid Word file it then worked!
The only problem I now have it some of the variables seem to be different to the English version and now my question count and the results slide in the quiz don't work. I feel out of my depth now! Do you have any suggestions?
try adding a text box on the result slide and adding in the english version of the variables - this is what is being referenced in the triggers. The variables should only be returning values and if you need to add a word in german you could do so.
I'm really sorry but I don't understand. I have checked the variables in both my English and my German versions and there are differences in the use count (screen shots attached). I don't understand what ahs changed as I took a copy of the English and imported the German text. I assumed this side of everything would stay the same.
I am not sure why the variables would change after importing the German text, so I have contacted our Support Engineers to investigate this further. I opened a case on your behalf (case# 00985540 for my reference), and you should hear from one of the engineers shortly!
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Hey Georgina
hard to say without seeing your files.
Not sure what you mean by 'I have checked the Word file I am importing and I am sure the text is in there'
Hello,
Here is the Storyline file and the Word file I have imported. It seems to just be the final question bank that isn't working.
Thank you so much for contacting me :-)
Kind Regards
Georgina
Hi Georgina
It does seem to be missing that last QB. Do you have the translation document on your local drive? It might be having a problem if you are trying to import from a network, external or usb drive.
I would take a backup of your .story file and try re-importing the document to see if that works. If not, log a support ticket and get the Articulate guys to take a look for you.
Good luck - sorry I couldn't be more help to you.
Hi Georgina! Sorry to hear you're having these issues with importing translated text. If you do decide to open a support case, please share your case number here so I can follow along and post updates to this thread as they are available. :)
Hello,
Thank you - I moved the location of my files and after a couple of attempts where it told me it was an invalid Word file it then worked!
The only problem I now have it some of the variables seem to be different to the English version and now my question count and the results slide in the quiz don't work. I feel out of my depth now! Do you have any suggestions?
Thank you so much again!
Kind Regards
Georgina
Hey Georgina
try adding a text box on the result slide and adding in the english version of the variables - this is what is being referenced in the triggers. The variables should only be returning values and if you need to add a word in german you could do so.
Hope that makes sense.
Hello,
I'm really sorry but I don't understand. I have checked the variables in both my English and my German versions and there are differences in the use count (screen shots attached). I don't understand what ahs changed as I took a copy of the English and imported the German text. I assumed this side of everything would stay the same.
Sorry!
Thank you - all of the text is now imported but I am having trouble with the variables.
Hi Georgina,
I am not sure why the variables would change after importing the German text, so I have contacted our Support Engineers to investigate this further. I opened a case on your behalf (case# 00985540 for my reference), and you should hear from one of the engineers shortly!
Hello,
Thank you so much to everyone for your help. I think everything is now working.
For the results slide I deleted it and inserted a new one and now it works.
The variable stopped working because when I imported the text it translated the variable name. I put these back to English and now they are working.
Thank you ever so much again!
Kind Regards
Georgina
Great news Georgina - glad you got it sorted. Good luck with your project!
Thank you :-)
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