Problem with inserted .swf files

Nov 26, 2013

I am developing a course for a manufacturing client.  Inserted within the course are 14 interactive .swf files (a virtual multimeter allowing the student to 'take' voltage/ohm readings).  The problem that happens is a randomization of the .swf files each time the course is launched.

Anyone have some thoughts or ideas?  The browser cache has been cleared, but the issue still rears it's ugly head... :(

3 Replies
Michael Grady

The individual .swf files are inserted on separate slides, and slide layers.  The first time the course is launched the .swf files show in the location where originally located.  When the course is launched again, the .swf files will not show in the correct place - this is where they become 'randomized'.  It's as if the course is pulling from old cache, but the cache has been cleared.

The way that the programmers set up these interactive .swf files, I need to copy/paste a separate xml and media folder into the published output folder.

Ashley Terwilliger-Pollard

Hi Michael,

I haven't seen/heard this before, but it definitely sounds like odd behavior. The first items I'd check are that you're:

  • Working on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents orsymbols in your file names.

When you say that the .swf files are not in their original location, do you mean that they've moved on the slide or that the position in terms of being on slide 1 vs. now on slide 2 has changed? Next, I'd suggest conducting a repair of Storyline to see if that solves any odd behavior. If you're still having difficulty after that, are you able to share the .story file here with us so that we can test publish? Please let us know how you're publishing and viewing the published output as well (i.e. web vs. LMS, viewing in Chrome, firefox, etc.). If you'd prefer to share it privately you're also welcome to send it along to us here. 

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