When I record my screen for a simulation and insert it as Step by Step in Try Mode, shapes from the Master Slide Layout don't appear. On the layout, I have a blue rectangle with a text place holder on it - the text place holder shows up but not the blue rectangle. Is this normal? The screen recording is small enough so that it does not seem that it would overlap with the rectangle on the master layout.
Hi, Jack -- Thanks for reaching out and sorry to hear of your troubles! Would it be possible for you to upload your file so we can take a look at the behavior you have described? If privacy is a concern, you are welcome to share your file confidentially using this form.
Thanks Christie! Here's a stripped down version with nothing confidential and only the unexpected behavior I found. I'm wondering why the shapes on the master layout (one is blue) don't show up when it seems they don't overlap with the simulation. Appreciate your help.
Hi, Jack -- Thanks for your patience while I took a look at your file, and I appear to be experiencing the same difficulties you've described. As such, I'd like to recommend that you reach out to our support engineering team for their insights, as well, and here is the form you'd need to do so. And if you'd like to stop back in with your case number, we'll be happy to follow along!
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Hi, Jack -- Thanks for reaching out and sorry to hear of your troubles! Would it be possible for you to upload your file so we can take a look at the behavior you have described? If privacy is a concern, you are welcome to share your file confidentially using this form.
Thanks Christie! Here's a stripped down version with nothing confidential and only the unexpected behavior I found. I'm wondering why the shapes on the master layout (one is blue) don't show up when it seems they don't overlap with the simulation. Appreciate your help.
Touching base to let you know your file is received and I will check it out as soon as possible! Your patience is appreciated. :)
Hi, Jack -- Thanks for your patience while I took a look at your file, and I appear to be experiencing the same difficulties you've described. As such, I'd like to recommend that you reach out to our support engineering team for their insights, as well, and here is the form you'd need to do so. And if you'd like to stop back in with your case number, we'll be happy to follow along!
Thanks Christie, I've done so. Take care,
Hi, Jack -- I see that your case #00819066 in now in our system, so I'll be sure to monitor additional progress being made!
Hi Jack,
not 100% sure if I understand your issue well but I feel there is simply a checkbox to uncheck.
Your objects from the slide master will then appear :)
Oh, that's it, Philippe. That solves it - thanks!!
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