Problem with Matching Drag and Drop in SL360
We're working on Storyline 360 version 3.13.15006.0 and we're having some issues with the Matching Drag and Drop activity.
The activity has an audio file. When you let the audio play throughout the slide and then drag the options, it works fine; same when you drag while the audio is playing. But when the user touches the seekbar, the drag options don't work well. I attached a screenshot of the problem here... When the user clicks on an option to drag it, this one goes haywire and is held somewhere above the mouse pointer, where the mouse isn't. It's like it's hovering there, and it doesn't want to lock with the drop options.
This issue arises ONLY when you click or drag the seekbar, so we're unsure what it could be.
I'm asking for the storyline file for that slide which I'll upload once I have it, but meanwhile, maybe someone had a similar error and can guide us towards a solution.