I have a file with some graphics bugs, I mean my pictures overtake the players... But if I take the slides and I put them on a new storyline there are no problem any more.
Sounds like the original file was corrupted somehow. Do you typically work from your local hard drive? Or do you sometimes work from a network or usb drive? That's the most common cause of unexpected behavior. If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.
1 Reply
Hi Sebastien,
Sounds like the original file was corrupted somehow. Do you typically work from your local hard drive? Or do you sometimes work from a network or usb drive? That's the most common cause of unexpected behavior. If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.