Problem with sound to jump to another slide

Jul 27, 2015

Hi, I wanted to consult as to make a sound that is activated by a trigger click- this works well in Slide view but not on stage or project view. Nor if the result is published sound works . What could be happening? I have tried many things, including do the same using layers and that if it worked the sound to jump to the other layer.

In short:
With previous slide view : Sound works
With preview scene sound does not work
With preview project sound does not work
By posting : Sound does not work

If instead you jump to another slide jump to a layer: sound works

I send in attachment the progress of the work so far has the difficulty that I mentioned .

Sorry for my English but I 'm worth a translator

I send greetings and thanks in advance .

3 Replies
Christie Pollick

Hi, Ariel -- Welcome to the community!

Thank you for providing your .story file, and I was able to see the behavior you are describing above. Unfortunately, I was unable to determine the root of the issue you are experiencing, and I would recommend that you have our Support Engineers take a closer look for you. Please click on this link for a form with which to submit your case, and I will follow along with their progress. 

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