I am using Storyline 360 and create courses including lightboxes very often. But with the courses I published for internet or review 360 this week, I have a problem with the size and the position of the lightbox, when I make the window smaller. If I make the window smaller first, the lightbox has the right size and position. Does anyone else have this problem? Or does anyone have a solution for this?
Hi there, Jasmin! Would you be able to record a quick Peek of what's happening on your end? I couldn't reproduce this behavior using Chrome in Windows.
If you'd like to share your .story file, I'm happy to have a look at it. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
To update the community: Jasmin helped us to identify an issue with lightbox positioning when maximizing and restoring the browser window after otherwise resizing the browser. This issue was introduced with update 26, so earlier versions should not behave this way.
I'll keep this discussion posted with any changes!
3 Replies
Hi there, Jasmin! Would you be able to record a quick Peek of what's happening on your end? I couldn't reproduce this behavior using Chrome in Windows.
If you'd like to share your .story file, I'm happy to have a look at it. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
To update the community: Jasmin helped us to identify an issue with lightbox positioning when maximizing and restoring the browser window after otherwise resizing the browser. This issue was introduced with update 26, so earlier versions should not behave this way.
I'll keep this discussion posted with any changes!
Great news, Jasmin!
We fixed the issue where the lightbox would go askew. Here's how to update Storyline 360 to see all the recent enhancements and fixes.
If the problem reappears, please record a Peek 360 screencast for me and I'll be happy to help!
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