I'm having a lot of trouble while trying to create and edit captions in Storyline. Everytime I try to type something, or select a part of the text it just crashes. This is the message I'm receiving:
I already updated, then uninstalled and installed again, and restarted my computer several times, but nothing changes. What's happening?
I'm sorry to hear about this issue with closed captioning and good work on the troubleshooting you've already done. I would take a look at this article and follow those steps to see if that solves the issue.
If you've already gone through those steps and are still having trouble, I would check to see if you can replicate the issue in another project.
If you'd like to share your .story file in this thread, I can also take a look at that!
1 Reply
Hi Marina and welcome to E-Learning Heroes,
I'm sorry to hear about this issue with closed captioning and good work on the troubleshooting you've already done. I would take a look at this article and follow those steps to see if that solves the issue.
If you've already gone through those steps and are still having trouble, I would check to see if you can replicate the issue in another project.
If you'd like to share your .story file in this thread, I can also take a look at that!