Problem with the Menu

Hi Gina!  It sounds like you might have your triggers competing with the navigation that you've set in the Player Properties window.  The "locked" navigation is going to force the learner to wait until the timeline finishes on each slide before the Next button will work, even though you have a trigger to enable it based on the user clicking the boxes.

A simple way to have those two navigation designs work together would be to shorten the length of your timeline (as short as you need) so that the learner can move away from that slide once the trigger is satisfied (clicking the boxes).

You're welcome to share your file here, and we can have a more specific look!

Thank you a lot! I would love to share, but this is client work. Unfortunetly I am not allowed to show this.

I guess I have to change the timeline then :/

But thank you for your help!

Gina

I can understand that.  You're welcome, and good luck with your project!

Hi Christal, any chance you know how to change the following setting:

Sometimes you can see in the left menu when user passed the chapter (turns Grey) and sometimes not.

Any idea where I can set this up?

Many thanks in advanced!

Gina

Hi Gina,

The menu on the left will turn grey once a user has visited a slide. Some times you'll see a scene title, and that won't change to grey until the scene is completed. 

If you're running in an issue with a course that isn't changing as you'd expect we'd want to take a look at it confirm how it was behaving. 

Thank you, but this is client work. I am afraid, I am not allowed to share. So even if I finish the chapter, it won’t turn grey. So there is no setting to handle this?

 Also another question. Sometimes when I use the Zoomfunktion, the content is not sharp at all. Any idea what this might be?

 Thanks a lot in advanced!

Gina

Hi Gina! 

Are you seeing this menu behavior happening while previewing in Storyline itself or when viewing the published content? If the latter is the case, what environment are you publishing for and where are you viewing the published content from? You'll want to make sure you're viewing the content in the environment it was published for, otherwise you may notice some undesired behavior. 

Sometimes zooming in can cause an image to be blurry as it may not be able to scale to the size of the browser window. This thread provided some information regarding a similar issue, and Phil offered a suggestion for how to resize an image for using the zoom feature. 

I know you mentioned not being able to share your file here. If it's an issue of privacy, you're welcome to share your file privately with our Support Engineers by way of this form. 

Hi Ali,

thank you for your answer!

So the thing is.. at first I created all the content in english. Now that I imported different languages packages, I get problems with the menu (not turning grey after visiting) and the sharpness of some zoom-animations.

This is confusing me. I will ask my client, if it is ok to send it tomorrow morning, just to make sure :)

Thank you again!

Gina

Hi Gina,

In that instance it would be most helpful if our engineers could poke around in the file a little to troubleshoot. If you do get permission to share it with our engineers, you can let me know the case number here and I'll be sure to follow along with it as well! :)