Problem with translation
Oct 02, 2014
Hï everybody,
I already had this issue with Storyline 1 and it's still happening with Storyline 2: the export for translation doesn't work. The progress bar initiates and then an error message with nothing inside appears.
Is there any grandma trick or magical calls to do?!!
Can you tell me what to do or give me the links to previous discussions about this trouble? I couldn't find them.
I'm in a hurry, thanks a lot!
4 Replies
Hello Louis, and welcome to Heroes!
When you export text from your Articulate Storyline course to a Microsoft Word document (*.doc) for translation purposes, be sure the column header text doesn't get changed. Otherwise, the import process (with the translated text) will fail.
Please make sure that you are working locally as described here, and you can also try importing the file into a new Storyline file.
There was a previous thread about this in Storyline 1 that might give you some additional information as well.
Thanks a lot Emily,
I finally could export the texts. I HAVE THE SOLUTION!!!
- I put my story file on the desktop.
- I desactivated all the spelling checker options in Word.
- I restarted my computer and only opened Storyline.
and... It worked!!
Hello Louis!
Thanks for the update!
Also - make sure Word is not open when you start the Export.
Reboot usually cures all ills, as it does seem to me, (unscientific statement warning...) to ne related to memory/how long the PC has been running without a reboot.
This discussion is closed. You can start a new discussion or contact Articulate Support.