Problem with viewing project on Mobile / iPad

Hi Marko:

If you project is a elearning project and you want to present eLearning online, then have the learning go into the field and interact with the project on a mobile device, you should consider creating a project specifically for mobile.

In my experience, I have found that mLearning and eLearning are best kept as separate projects. Once you do this, you will see they can be used together to create a better learner experience.

Simply publishing eLearning to be used on a small screen format Smartphones can be unrealistic due to screen dimensions, multimedia limitations (mobile device only allow one multimedia source to work at a time - i.e. audio or video - not both), and learner cognitive responses (learner overload).

Finally, is your LMS using TinCan communications, if not, you may not get updated data from a mobile device that was used offline.

When developing for mobile, it is really best to consider all these factors.

For the iPad player, this issue of scrolling is due to the project dimensions.

Best Regards,

Dennis Hall

Hmmm, changing the resolution may fix that problem, but what about the audio part, how can I fix that?
Also, what do you suggest is the optimal dimension for mobile phones and iPads?

And another question, since I have never worked this (editing projects to fit for mobiles / iPads), can someone send me links or explain me the differences between regular creating and creating project for mobile phone?

Thanks.

Hi Marko:

To fix the audio, you need to make sure you do not have an audio layer at the same time as a video layer.

If you need audio and video simultaneously, I recommend using a video editor like Camtasia so you only have 1 multimedia item being used at a time.

Here is a list of mobile device resolutions (once clicked, scroll down to see the list) then pick the most common one for tablets and/or phones.

http://en.wikipedia.org/wiki/List_of_displays_by_pixel_density

Hope this helps.

Best Regards,

Dennis Hall

I am sure  I don't have audio and video in the same time. The project is just powerpoint presentation imported in storyline.

And also, does different resolutions for different mobiles just confuses me, should I do more versions with different resolution? Don't get the point...

Hi Marko:

The object would be to format the projects to those most common resolutions. You for example:

If you pick the most common mobile devices in your target audience, you may find many users use the BlackBerry playbook at 1024×600, while another most common device may be the iPad at 1024×768.

In the examples, I would develop for the 2 resolutions and in each case reduce the project size by 30 pixels in height and width. This will allow for the player surround. With these dimensions, you will also find that when you publish for computer and HTML5, you can set the project to display full screen and everything should work out perfectly.

If you want to also target smartphones (my recommendation is redesign in this case) your display real-estate is much smaller and reformatted, therefore you should find the most common settings for your target audience again and publish once for that setting.

I hope this helps.

Best Regards,

Dennis Hall

I am having all the same issues.  If I understand you correctly, the solution is to publish a course for mobile devices and a course for desktop.  That's two different courses being imported into the LMS.  Correct?   If so, that's two different courses I need to manage and register student's in.  And how will i know which device they will use to view the course?  In an age of responsive design and advance web tools, how is it that we can't create and publish a single course that renders properly across all devices?  

Hello Jennie!

This thread is quite dated and our mobile/HTML5 delivery has become much better.

You mention that you have some of the same issues mentioned here and I'd love to be able to assist.

We have some great documentation here on publishing for mobile devices as well as an article about how Storyline determines what version to display. This addresses some of the concerns you mentioned above. 

• What version of Storyline are you using?
• Would you be able to share your .story file so that we could understand what you are seeing?

We are on Storyline 2

Jennie Lee-Pace | Marketing & Sales Manager | AlcoPro
T 800.227.9890 O 865.525.4900 F 865.525.4935
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Thanks Jennie! 

If you shared your .story file here, it did not make it through to the forums. Looks like you've responded via e-mail, which includes your signature.

You can remove that if needed - quick Peek video here if you need help.

Attach your .story file like this:

I wish I had found this forum this morning. I deleted the AS2 test files. In that time I also downloaded a free trial of Storyline 360, so if I open the native AS2 file, it defaults to opening in Storyline 360.

Regards,

Jennie Lee-Pace | Marketing & Sales Manager | AlcoPro
T 800.227.9890 O 865.525.4900 F 865.525.4935
[chat-button-email]

Hi Jennie - Did you open that file within Storyline 360? If so, it probably upgraded to the new format. A backup file should have been created though. 

Sounds like you now have SL2 and SL360 on the same machine now? That's totally fine of course, just can cause the issue with opening as you've mentioned. 

I'd advise to first open Storyline 2, then Open, and navigate to the correct file to open if needed.

If you are looking to compare versions/features, I'd advise to take a peek at this comparison chart.