Problems accessing quiz/game via iPad and mobile devices

Hi, I have created a game show style quiz and it works great on laptops and computers but when I try and use it on iPad's (using html5) it is slow to load up and actually kicks me out of the quiz as soon as I hit play.

I really need the quiz to be played on iPad's as the audience will more likely to be using iPad's and mobile devices than computers.

Can anyone help:

Link to output on Computers:

https://resources.thetestfactory.com/ELAMB/BHA/BHA2/story.html

Link to output on mobile devices:

https://resources.thetestfactory.com/ELAMB/BHA/BHA2/story.html5.html

Link to storyline file should be attached:

If you can't get the storyline file, I can share a dropbox folder with you if you...

I am not sure if this is an easy thing for you guys to help solve but we like a challenge don't we!

Mark

3 Replies
Justin Grenier

Good Afternoon, Mark.

It appears that the URLs above are broken. Could they perhaps be internal-only URLs?

Although Mobile Safari has inherent limitations that impact how multimedia operates as well as the overall performance of HTML5 content, I have created Articulate Support Case Number 00418272 on your behalf, so that we can take a closer look at the problem with you.

A member of our team will be in touch with you shortly, and I will be following along as well. Thanks!