Problems combining multiple result slides when publishing in AICC
Oct 02, 2015
A customer of mine has a big problem with the course I´ve build him. It consists of 7 chapters. Each has 3 questions at the end and has its own result slide.
When the user has answered all questions in all 7 chapters, a button is shown which leads him or her to the Overall result slide. This result slide combines all other 7 result slides and is the only slide which is tracked.
However ... The problem, my customer has is, that when he exits the course, before he clicks on the button, that leads to the result slide, his LMS receives correct information. But when the user clicks on the button and gets to the final result slide, all information is lost.
The funny thing is, that it just happens, when I publish the course in AICC. When I publish it in SCORM 1.2, everything works fine.
Did you have any requests like this before? Are there any tricks or information you can give me in order to make my customer happy?
Thanks a lot and all the best :-)
Björn Heide
3 Replies
Hi Bjön.
I have not seen this happen before and I don't see where we have this noted as a known issue. Could you submit this as a case to us and send us your files so we can take a closer look?
Hi justin,
thanks for answering. My problem is, that I am not allowed to give out that training :-( It officially belongs to the customer and he says, that THEIR content is not supposed to get out.
Sorry for that. I´ve found a way to solve the problem, however. I have deleted all the result slides and set up new ones. Now if workes absolutely fine. Unfortunately that doesn´t help you, because I can´t realy spot the actual problem that somehow would be interesting for you.
But thank you anyway for your reply :-)
All the best
Björn
Well, at least it's working. The update is appreciated :)
This discussion is closed. You can start a new discussion or contact Articulate Support.