I am having issues with audio playing in the courses I build when on my company's network. If I am connected to the company server, audio will only play if I am using FireFox. If remove my laptop from the network and connect to a wireless network (or if I play it on my personal laptop) it works fine using any browser.
Any ideas in regards to this? Other courses work fine. The issue just seems to be with custom built courses using Storyline.
To start, I would recommend that you try the following to rule out common issues: Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline.
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Hi, Kara -
To start, I would recommend that you try the following to rule out common issues: Please make sure you are working locally as described here, and you may want to try importing the file into a new file. If you are still having issues, you might want to try to repair Storyline.
Also for your reference, here is info. on System Requirements and the Recommended Workflow for Collaborative Network Environments. Please let me know if that helps and if not, you are welcome to share your file here so we can take a look for you.
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