Hi, I need help with a problem we are having with the results slide not coming up. It is a project that has 3 versions and we are working on it on two different computers. On one, the results will come up both on the review and on publishing on LMS - on my computer, however, the results do not come up. We have tried changing the language, but nothing helps.
I'm happy to work with you to find out why the results slide isn't appearing on your computer. To make sure I'm on the right path, could you help with these details?
Are you trying to access the same Review 360 Share URL and link to the LMS output?
What happens when you reach the results slide — is the page blank, an error appears, or?
Are you comfortable with sharing the Storyline file for testing? I'll carefully review it and let you know what I find! Simply use this private upload link.
We are using the exact same file in two different computers but the one which created the original Story will show the results slide and mine won't.
- Are you trying to access the same Review 360 Share URL and link to the LMS output?
NO, we couldn't manage to do this. Can you help explaining how to use the same link? When I try to save in Review 360 I can only see projects and review links that I have created, not my colleague.
What happens when you reach the results slide — is the page blank, an error appears, or?
Grey screen with 3 dots...
Are you comfortable with sharing the Storyline file for testing? I'll carefully review it and let you know what I find! Simply use this private upload link.
3 Replies
Hi Dana!
I'm happy to work with you to find out why the results slide isn't appearing on your computer. To make sure I'm on the right path, could you help with these details?
Hi Katie,
We are using the exact same file in two different computers but the one which created the original Story will show the results slide and mine won't.
- Are you trying to access the same Review 360 Share URL and link to the LMS output?
NO, we couldn't manage to do this. Can you help explaining how to use the same link? When I try to save in Review 360 I can only see projects and review links that I have created, not my colleague.
What happens when you reach the results slide — is the page blank, an error appears, or?
Grey screen with 3 dots...
Are you comfortable with sharing the Storyline file for testing? I'll carefully review it and let you know what I find! Simply use this private upload link.
Yes, will share now.
Good morning, Dana!
Thank you for sending your file over for testing. Confirming receipt, and I'll be in touch with the next step soon!
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