Problems opening my Storyline Jan 08, 2014 By Noureen Shaikh Hello all, I just updated to Windows 8.1 from Windows 7. Now my Storyline is asking me to activate it with the serial number. When I do enter the serial number, it gives me an error message. Any suggestions on how to fix this? Thanks, Noureen
Noureen Shaikh Author 10 years ago01/08/14 at 8:37 am (UTC) Here is the error message: Once I close this dialogue box, it tells me my serial number is incorrect. error+pic.png
Ashley Terwilliger-Pollard Staff 10 years ago01/08/14 at 12:56 pm (UTC) Hi Noureen, You'll want to follow the steps outlined here to fix the error.
Ashley Terwilliger-Pollard Staff 10 years ago01/09/14 at 6:21 am (UTC) Glad it worked Noureen and thanks for the update!
4 Replies
Here is the error message:
Once I close this dialogue box, it tells me my serial number is incorrect.
Hi Noureen,
You'll want to follow the steps outlined here to fix the error.
That worked perfectly! Thank you Ashley!
Glad it worked Noureen and thanks for the update!
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