I have tried to post a question and to attached a Storyline project for feedback but I am unable to post the discussion (button is greyed out). Any idea why this is happening? It is a fairly large project, could that be the reason?
Looks like you were able to successfully post here, so is it just when you are sharing a file? Can you share the file in your reply via 'Add Attachment'?
Hi, Gates -- Thanks for reaching out and sorry to hear you are having difficulties! May I ask if you could try clicking on the grey ADD ATTACHMENT button in the bottom left of the reply box, browse for your file and then hit POST REPLY?
And may I ask how large the file is, by chance? If it is massive, it would be most helpful if you were able to pare the file down to only a few slides where the difficulty is being experienced, which will make troubleshooting more efficient for everyone stopping in to assist.
Thank you so much for following up. I was able to finally figure out what I did wrong...it was human error (mine!) nothing to do with the software. I am so impressed at the response level of this community.
Gates
4 Replies
Hi Gates!
Looks like you were able to successfully post here, so is it just when you are sharing a file? Can you share the file in your reply via 'Add Attachment'?
Does this happen in a different browser as well?
Hi, Gates -- Thanks for reaching out and sorry to hear you are having difficulties! May I ask if you could try clicking on the grey ADD ATTACHMENT button in the bottom left of the reply box, browse for your file and then hit POST REPLY?
And may I ask how large the file is, by chance? If it is massive, it would be most helpful if you were able to pare the file down to only a few slides where the difficulty is being experienced, which will make troubleshooting more efficient for everyone stopping in to assist.
Thank you so much for following up. I was able to finally figure out what I did wrong...it was human error (mine!) nothing to do with the software. I am so impressed at the response level of this community.
Gates
Sent from my iPhone
Thanks for that update Gates - and glad you were able to figure it out. Hope it was an easy one. ;-)
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