Problems publishing a SL3 file to Word

Each time I attempt to publish a Storyline 3 file as a Word document, there is no Word file, or any file, in the folder on the local drive when I open it.

I am using Windows 10, Microsoft 2016 on my Mac with a Parallels desktop.  I am attempting in publish with the layers and notes with medium screenshot size.



4 Replies
Ali Goulet

Hey Mark!

Sorry that's happening- let's get to the bottom of it together.

I have a couple questions to start out here:

  1. Is this happening with any file you try to publish to Word, or just one file in particular?
  2. On your "Publish Successful" window, what happens when you select View Document?:

Let me know! 😊

Mark Hahm

Hello to you both,

Yes, that particular window does appear when I have attempted to publish a word document with different files.

But I think I have solved the problem.  In Windows 10, I assigned Word 2016 as a default app for opening documents. Works OK now. Never occurred to me that this needed to be done, but I am using Parallels desktop on my Mac.  Not A PC guy, so there may be the problem.