Problems Publishing to Android

Jan 14, 2016

Hi,

I have created my first storyline tutorial but I am having issues getting it to work for iOS and Android. It is live at http://millennium.it-tallaght.ie/screens/note/story.html 

I ticked all the boxes- "Include HTML5 output", "Use articulate mobile player for iOS and Android" and "Allow downloading for offline viewing" when I published it but I am wondering if I missed something or if there is something else I need to do. Any help/advise would be greatly appreciated.

7 Replies
Richard Watson

Interesting... When you access from desktop, it works.

When you access from mobile device (Samsung Galaxy S5), the 403 error indicates you are being restricted.  "Please check that you have no overdue library loans and that your library account is up to date. Contact the library staff for help with this issue or phone 01 4042203

Interested to hear what you discover on this one. Sounds like permission issues but have you tried to contact the library staff? :)

 

Anima Ganguly

Thanks for the responses. 

The tutorial has been created by the library and is hosted on its website.

I feel like I am just missing one small step as it works fine on desktop but it just won't work on any mobile device. 

I am going to republish it tomorrow and then try it on tempshare. 

Any suggestions or advice is greatly appreciated. 

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