Problems Publishing with both Articulate 2 & 3

Hi Karel

is more than likely local browser security settings.  Have you tried uploading the web output to a webserver or the LMS output to SCORMcloud to test?

Hi Wendy. Thank you for responding, I'm hoping to resolve this before Monday.

I tried uploading it to Dropbox and asked a peer to try it, if that is what you are referencing. This is my personal computer and I don't have a LMS in which to test it. The weird thing is I had no problems prior to loading Storyline 3. This is my first attempt since my Storyline 3 download and now the Storyline 2 session will not play as well.

Any suggestions you can offer is appreciated.

Hi Karel

you can use SCORMcloud to test the LMS version.  Try Articulate Tempshare for the web version.

Perhaps try a repair of SL3 if it's still not working.

Thank you Wendy, will do. I'll let you know if it works.

Hi Wendy, 

Well I tried the SL3 repair, and no luck. I was able to get the SL2 files to show in the Tempshare, but not the SL3 files and neither files will show on my own system.

I uninstalled and reinstalled both SL2 & SL3 and still neither will play a file on my laptop after I've published. 

I believe I need some technical assistance from Articulate at this point. 

Thank you so much for the your assistance and the Tempshaare & SCORMcloud sites. At least I'm able to meet my deadline.

Hi Karel

I have SL2 and SL360 if you need anything published urgently and loaded onto Tempshare and I can send you the link.

Let me know.

Smart idea to open a case with our team, Karel! I see you shared two screenshots in that case -- would you also mind sharing the original Storyline 3 project file?

You can attach that file directly to your case by clicking here. Thank you!

Sure, it was three separate files. I'll attach them all. 

Thank you! I can see the files that you attached. You'll hear back from our Engineers as soon as they've tested them!

Hello Community, 

I wanted to come back and post the resolution to this problem in case someone encounters the same situation. 

It seems that the latest Flash player 23 has added a default security feature that blocks the articulate playback. Below is a link to resolve it for your desired browser.

My browser was Microsoft Edge. I tried following the directions for Edge and it still would not work without clicking both the 'Allow blocked blah blah' and 'Restore webpage' messages every time .

So I changed my default browser to Chrome, and used the instructions in the below link, and everything works fine. I hope this is helpful to someone.

Flash Player Security override

Thanks so much for popping in to share with the community Karel :)