4 Replies
Ashley Terwilliger

Hi Deb,

Thanks for sending along the file. I tried a number of things with it and I can't find any audio associated with that screen recording. Did you hear the audio after you first recorded it? Is it possible something happened to your microphone while recording? I tried recording something again and was able to do so successfully in your file. Are you able to rerecord this screen and double check the audio is working before you start. When the record box comes up, you can choose the microphone by clicking the little arrow and you'll see all that is available to you. It looks like the below image and I've put a yellow rectangle around the arrow.