Problems with check box

Hi everyone,

I work with Storyline 3 and use output html if flash fallback. I have included in my lessons some checks to verify the presence of users but checks do not always work and even with updated chrome they do not work correctly. They always work with firefox. Does chrome need any particular plugins?

thank you all



3 Replies
Vincent Scoma

Hi Cristina,

Thank you for reaching out! 

I haven't come across any recent issues around checkboxes and Chrome. A few questions for you as we dive in:

  • May I ask if you could share a bit more about what happens when the checkbox appears?
  • Are you not able to interact with the checkbox when they appear? 
  • Which version of Chrome is being used? 

Please keep us updated and let us know if you have any questions! 

cristina eleuteri

Hi Vincent

checkbox is ok, I can click when it appears and I see the check. But this click/check have a trigger and the lesson is passed/completed when I use this check. It's always ok but sometimes this trigger might not get communicated to the LMS and the lesson is stopped. It always happens with Chrome, also with last version. Do you want to see the scorm? Where cai I send it?


Vincent Scoma

Hi Cristina,

Thank you for providing those details! 

That would help out greatly if you could share your .story file with us! You can share files in this thread here or you’re always welcome to share them privately here. We'll let you know our findings and will delete it after having a closer look!