Problems with Completion
Nov 17, 2017
By
Ammon Wiese
Greetings Heroes!
Having an issue where my dispatched course is registering completions in SCORM Cloud, but not inside Skillsoft. I'm also working with SCORM Cloud support on this, but my gut is telling me that this is happening only when a user exits the course by closing the browser on the last page of the course instead of clicking a created 'Exit' button with the following trigger:
Action: Exit course
When: User clicks
Object: 'Exit' button
I'll be replicating this soon with a test file, but any thoughts? Any ideas on how to keep (or discourage) users from closing the browser?
8 Replies
Hello Rassiel!
Thanks for letting us know that you tested this in SCORM Cloud as well and were unable to replicate.
This typically points to an LMS error vs an error with the software.
Hopefully other users of Skillsoft or those that have experienced a similar issue will be able to chime in and help you out here.
Hello Leslie,
I have created a simple e-course to track user completions after they have clicked on 'Acknowledgement' button tied to "Submit Interaction" . There are 9 acknowledgement buttons. There is no'pass/fail' Users are required to just acknowledge all nine statements. The result slide just to show that they have completed all ticked all acknowledgements. Should I tie it with score which will not be visible? a Please could you take a look ? Many thanks
IS
This post was removed by the author
This post was removed by the author
Thanks for sharing the file so that I could take a look Indrani.
I noticed that a few of the questions were not set up to 'score' and I did adjust that.
When publishing to SCORM Cloud, it seems to be working as intended.
You can take a look at my published link here.
My zipped output file is here if needed and this is a link to your updated course file.
Update: Hyperlinks removed per user company policy.
Thank you, Leslie. I appreciate your time and help. I will take a look to see what I did wrong. Thank you again.
Best
Indrani
Leslie,
I see, wow !!! Thank you so much. you are the best.
I will delete the source files for company policies.
Indrani
LEslie,
One more question. However, this morning when I took this quiz as a student, I scored 100 %. Please can you explain why this happened? Thanks,
Indrani
Thanks for letting me know your company has a policy on your material. I deleted my links above as well :)
You're tracking via Results Slide, with scored items, so that is what I would expect to see.
Was the Completion sent to your LMS?
Yes, Leslie. Thank you. I could see what I did wrong. The 'my-score' png shows it.
You are the best :)
Indrani
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