Problems with HTML - HTML5 : Black screens transition
Sep 08, 2015
Hello,
I meet a problem with an e-learning I published in HTML5. I have to watch it on a tablet (samsung android 4.4.2) but the result is not what I was expected : I see a black screen between each slide (video 1,2,3) or pictures disappear (video 3).
The e-learning is on a LMS platform (SCORM 1.2) and I use Chrome to watch it.
You will see in attachement 3 videos which show you my problem :
- The first video show you the result when I put the lms-HTML5 link in the plateform
- The second video show you the result when I put the lms-HTML link in the plateform
- The third video show you that pictures (png. format) are not visible
Please, anybody can help me ?
Tank you in advance for your help.
Laetitia
4 Replies
Hello In my opinion, I do not recommend the use of html5. Because the flaw is really a lot, I recommend you to visit the following
link.http://cn.articulate.com/support/storyline-2/c/html5
Hi Laetitia,
Thanks for sharing the images here. Our QA team is aware of an issue where when using a screen recording video and viewing the HTML5 output on your Android device there is a blank/black slide inbetween the screens or as the video changes. I don't have any information to share in regards to workaround although it seems to be specific to Android and the Chrome browser - so you may want to look at publishing for the Mobile Player (additional information here on how to ensure it'll work with your LMS) and/or using an iPad.
I'll include this thread in the report filed with our team so that I can share additional information with you here once it's available.
Hello Ashley,
Thank you for your answer and for your help.
I hope that you will can share with me more information about this problem soon
I certainly will Laetitia, and as long as you're subscribed to the thread you'll receive updates via email.
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