Problems with links!

Jul 30, 2012

Hi again...

I have some issues with the links-

1. I marked the sentence, than right clicked and chose -hyperlink.

2. copied my url to the "file" field and then the sentence turned blue.

In preview mode seems like the link hasn't been saved and the blue "marker" which supose to be on top of the link - moved.. and the link doesnt work at all.

Any idea why this is happening? what can I do to fix it??

Thank you!

7 Replies

Brian Batt
Staff

over 11 years ago07/30/12 at 11:32 am (UTC)

Hi Maya,

I apologize for the issues that you're having. Would you mind submitting a support case to us by using the link below?

http://www.articulate.com/support/contact/

Please include a copy of your .story file & we'll see what we can figure out.

Mike Enders
Staff

over 11 years ago07/30/12 at 11:34 am (UTC)

Maya,

I'm seeing the same thing. Can you try changing the font size to see if this alters things? I'd report it to our support team to look like as that's not expected behavior. http://www.articulate.com/support/contact/submit.php

In the meantime, I might suggest using a hotspot over the text and putting the link in the hotspot.

Mike

Mike Enders
Staff

over 11 years ago07/30/12 at 11:35 am (UTC)

Gosh that Brian Batt is fast!

Yaki Gordon

over 11 years ago08/02/12 at 12:04 am (UTC)

Maya

Try to use a trigger on the text box (jump to URL).

Yaki

7 years ago03/31/17 at 9:53 pm (UTC)

Hi Brian, I am trying to find your plug in that automates the upload process, but only have an old link. Do you have an updated link, as I am ready to buy it. Thanks!